Privacy Policy – The Mamifera Lab
1. Introduction
At The Mamifera Lab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using our website (www.themamiferalab.com), booking classes, subscribing to memberships or workshops, or accessing our online platform, you agree to the terms of this Privacy Policy.
2. Data we collect
We may collect the following information when you use our services:
Personal details: name, e-mail address, telephone number, country of residence.
Account and payment details: billing address, payment method (processed securely via third-party providers such as Stripe or PayPal – we do not store full card details).
Information related to your participation: class bookings, subscriptions, workshop registrations, communications with us and participation in online or in-person services.
Health or wellbeing information voluntarily shared through registration or medical forms, only when relevant to provide safe and appropriate guidance during classes or consultations.
Technical data: IP address, browser type, device information, cookies (see section 7).
3. How we use your data
We use your personal data to:
Provide our services (in-person classes, online programmes, workshops, memberships and subscriptions).
Process payments and manage your account.
Communicate with you regarding classes, schedules, updates or relevant information.
Send occasional promotional content if you have consented.
Improve our website and services.
Provide safe and personalised support where relevant.
4. Legal basis for processing
We process your data under the following legal bases:
To perform a contract with you (e.g. providing access to classes, memberships and subscriptions).
To comply with legal obligations (e.g. tax and accounting requirements).
With your consent (e.g. newsletters, marketing communications or health-related forms).
For our legitimate interests (e.g. service improvement, fraud prevention and website performance).
5. Sharing your data
We only share your personal data when necessary, for example with:
Payment providers (Stripe, PayPal).
Booking, e-mail and communication tools (e.g. Calendly, Brevo, Zoom).
Hosting and IT providers supporting our services.
We do not sell your personal data to third parties.
If data is transferred outside Switzerland or the EEA, we ensure adequate safeguards are in place.
6. Data retention
We keep your personal data only as long as necessary:
While your membership or subscription remains active.
As required by law (e.g. accounting and tax obligations).
After this period, your information will be securely deleted or anonymised.
7. Cookies
Our website uses cookies to improve user experience, analyse website traffic and remember your preferences. You can manage or disable cookies through your browser settings.
8. Your rights
Under applicable data protection laws, including GDPR, you may have the right to:
Access your personal data.
Correct inaccurate information.
Request deletion of your information.
Restrict or object to certain processing.
Request a copy of your data.
Withdraw consent at any time.
To exercise your rights, please contact: hello@themamiferalab.com
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, loss or disclosure.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact us
If you have questions regarding this Privacy Policy or how we handle your personal data, please contact: hello@themamiferalab.com
Created with
