Privacy Policy – The Mamifera Lab
1. Introduction
At The Mamifera Lab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using our website (www.themamiferalab.com), subscribing to our classes or accessing our online platform, you agree to the terms of this Privacy Policy.
2. Data we collect
We may collect the following information when you use our services:
Personal details: name, e-mail address, telephone number, country of residence.
Account and payment details: billing address, payment method (processed securely via third-party providers such as Stripe or PayPal – we do not store full card details).
Information related to your participation: class bookings, subscription status, communications with us.
Technical data: IP address, browser type, device information, cookies (see section 7).
3. How we use your data
We use your personal data to:
Provide our services (yoga classes, online platform access, subscriptions).
Process payments and manage your account.
Communicate with you regarding classes, updates, or relevant information.
Send occasional promotional content if you have consented.
Improve our website and services.
4. Legal basis for processing
We process your data under the following legal bases:
To perform a contract with you (e.g. providing access to classes and subscriptions).
To comply with legal obligations (e.g. tax and accounting).
With your consent (e.g. for newsletters or marketing communications).
For our legitimate interests (e.g. service improvement, fraud prevention).
5. Sharing your data
We only share your personal data when necessary, for example with:
Payment providers (Stripe, PayPal).
E-mail and communication tools (e.g. Brevo, Zoom).
IT and hosting providers supporting our services.
We do not sell your data to third parties. If data is transferred outside the EEA/Switzerland, we ensure adequate safeguards are in place (e.g. EU–US Data Privacy Framework or standard contractual clauses).
6. Data retention
We keep your personal data only as long as necessary:
While your subscription is active.
As required by law (e.g. up to 10 years for accounting/tax records).
After this period, your data will be securely deleted or anonymised.
7. Cookies
Our website uses cookies to improve user experience, analyse traffic and remember your preferences. You can manage or disable cookies in your browser settings.
8. Your rights
Under GDPR, you have the following rights:
Access: to know what data we hold about you.
Rectification: to correct inaccurate data.
Erasure: to request deletion of your data.
Restriction: to limit how we process your data.
Portability: to request your data in a transferable format.
Objection: to stop receiving marketing or object to processing based on legitimate interests.
To exercise your rights, please contact us at hello@themamiferalab.com
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration or disclosure.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
hello@themamiferalab.com
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